FAQ / Troubleshooting | NeXus-10

Bluetooth Connection Troubleshooting
Turn on the NeXus device Re-pair the NeXus device Remove metal objects or reduce the amount of metal to a minimum near the Bluetooth device and...
Fri, 26 Oct, 2018 at 3:37 PM
No measurement signal
Is your NeXus device connected via Bluetooth or USB? Is the sensor connected to the right NeXus input? Sensor input will also be shown between brackets in...
Mon, 29 Oct, 2018 at 3:12 PM
How to use Bluetooth dongle and disable internal Bluetooth
When the internal Bluetooth of the computer is being used, signal lagging might occur. In case of signal lagging, using the Bluetooth dongle is recommended....
Fri, 26 Oct, 2018 at 3:35 PM
Which sensor input do I need to use for my sensors?
Click the Connecting button to check how to connect the sensors (Sensor input will also be shown between brackets in graph titles) Although there are ...
Mon, 29 Oct, 2018 at 2:18 PM
How to NeXus Bluetooth Re-pairing
Open the Devices and Printers: Press Windows logo key and R at the same time to invoke the run box. Type control printers and click OK.  The Devices and ...
Thu, 25 Oct, 2018 at 4:11 PM
How to switch on and off the NeXus-10
To switch on the NeXus-10 MKII, press and hold the on/off button for a couple of seconds, until the display turns on. To switch off the NeXus-10 MK...
Fri, 26 Oct, 2018 at 3:25 PM
How to find the Serial Number NeXus-10
The serial number of the NeXus-10 MKII can be found on the product information label that is placed in the battery compartment on the backside of the devic...
Mon, 29 Oct, 2018 at 7:26 PM
Does BioTrace+ V2018 work with my older NeXus-10?
Yes, BioTrace+ V2018 works with the NeXus-10 MKII as well as with the older NeXus-10 (purple colored).
Tue, 27 Nov, 2018 at 2:44 PM
How can I keep the NeXus battery perform as optimal as possible?
For the most durable lifetime of the NeXus battery pack, frequently use the NeXus-10 MKII and charge the battery pack when necessary (read: frequently). T...
Fri, 26 Oct, 2018 at 3:29 PM
Can I travel by plane with the NeXus Power pack (lithium battery)?
Yes, you can travel by plane with the NeXus Power pack (belonging to the NeXus-10 MKII) without problems. The official guidelines of the International Air T...
Fri, 26 Oct, 2018 at 3:30 PM