FAQ / Troubleshooting | NeXus-32

How to switch off the NeXus-32
How to switch off the NeXus-32 Function of NeXus-32 On/Off button SUP power supply operation Battery operation Stand-by mode Not applicable* Switch on...
Mon, 26 Nov, 2018 at 4:07 PM
How to check the USB/Fiber connection
When the USB/Fiber connection fails, the NeXus-32 automatically tries to connect via Bluetooth. If that does not work, an error message will appear in BioTr...
Mon, 26 Nov, 2018 at 3:54 PM
Bluetooth Connection Troubleshooting
Turn on the NeXus device Re-pair the NeXus device Remove metal objects or reduce the amount of metal to a minimum near the Bluetooth device and...
Tue, 27 Nov, 2018 at 3:29 PM
No measurement signal
Is your NeXus device connected via Bluetooth or USB? Is the sensor connected to the right NeXus input? Sensor input will also be shown between brackets in...
Tue, 27 Nov, 2018 at 3:33 PM
How to use Bluetooth dongle and disable internal Bluetooth
When the internal Bluetooth of the computer is being used, signal lagging might occur. In case of signal lagging, using the Bluetooth dongle is recommended....
Tue, 27 Nov, 2018 at 3:16 PM
Which sensor input do I need to use for my sensors?
Click the Connecting button to check how to connect the sensors (Sensor input will also be shown between brackets in graph titles) Although there are ...
Tue, 27 Nov, 2018 at 4:02 PM
How to NeXus Bluetooth Re-pairing
Open the Devices and Printers: Press Windows logo key and R at the same time to invoke the run box. Type control printers and click OK.  The Devices and ...
Tue, 27 Nov, 2018 at 3:25 PM
Troubleshooting Basic Required Information
When you cannot find the answer to your question in this knowledge base, you can contact the local distributor or submit a ticket for more help. To spee...
Tue, 27 Nov, 2018 at 3:26 PM